Customer Service

The Rug Gallery has been in operation for more than 16 years. We offer quality rugs at an honest price for any budget.  Here you will find a variety of rugs priced to fit your needs.  From machine made synthetics to hand-knotted wool rugs, The Rug Gallery has something for everyone.

We are open from 9:30-6:00 Monday through Friday, 11:00-5:00 on Saturday and are available after hours by appointment.

We accept Visa, MasterCard, Discover, JCB, cash and local checks.

Rug Showroom

Our 5,000 square foot showroom is employed with a staff that is knowledgeable of our inventory and happy to assist you in finding a rug that fits your needs.  Our experienced staff does not work off commission so feel free to engage and ask questions.

A room's decor should always start with a rug, but sometimes starting with a rug is not an option.  We have a large variety of rugs of different colors and sizes in our showroom, and feel confident we have something for everyone.

Rug Approval

It is difficult to know how a rug will look in your home without actually seeing it there.  We offer a 24-hour in-home approval period so you can see the rug in your home before you buy it.  Just leave us cash, a check, or a credit card authorization and we will load the rug up for you.  If it doesn't work, just bring it back and we will assist you in finding another rug.

Rug Cleaning

Rugs are cleaned at our store location on Fridays for pick up on Mondays.  For small incidents most rugs can be spot cleaned in your home but it is recommended that a rug be removed from the home to be cleaned properly. Pet odor and rug fiber protectant is available. Pricing depends on the dimensions of your rug, call for a quick estimate. For more information visit  our Rug Care page.

 Rug Ordering

Many of our rugs are available in multiple sizes to accommodate different situations. We order directly from the manufacturer for no extra charge. Custom rugs are available and can be manufactured to your color and size specifications.